We never make excuses. If we say we'll fix a problem, we will. If we don’t we will make it right. If you're not 100% satisfied with our work, you'll get 100% of your money back.
Promise 2: No surprises
For all repairs and installations, you'll know the price upfront before we begin our work, we will answer all of your questions, and give you options, so you can make an informed decision.
Promise 3: Always punctual or you don't pay
When you call, we'll give a 2-hour time range for arrival, and then we will call you 30 minutes before arriving. If we’re even 30 seconds late, your diagnostic is 100% free ($109 value).
Promise 4: Respect for you and your home
Mark-Air NearU techs are here to serve you. We work as a team. That means our customer service representative, dispatcher, and the technician will work quickly, efficiently and treat you with the respect you deserve.
Promise 5: Round-the-clock service
Heating Cooling issues don’t always arise during convenient business hours. That's why we offer a 24/7 Rapid Response Line. Have an emergency? Call us at 910-484-6565
By consistently keeping these promises, we've been making life comfortable for Fayetteville homeowners since 1991.
Wonderful Company! We have been with them since 1988 and have been very pleased with their amazing service. Tim and Adam were here recently on Feb.21. They were prompt kind and so polite. Did an awesome job. Tracy has always been so accommodating, helpful and terrific!
2 months ago
We have just recently begun using Mark Air as our HVAC installer and for service of our heat pumps and mini split units. Installation of a new heat pump was expert and professional even inspecting and repairing some duct work to make sure our new system was most efficient. My wife recently heard some sounds that worried her and Brandon came out, checked everything out and thoroughly explained that everything was normal and working fine. He was here within an hour after my wife called the office and she appreciated it. The office has also been great to work with making us aware of and helping us receive rebates on heat pump installation. We recommend Mark Air.
2 months ago
Thank you, Mark Air, for being a reliable company and having a well trusted team. You all have been a blessing in keeping my home comfortable during all four of the seasons; it is so good to have a technician like Brandon and the rest of your team to come out and you can feel comfortable with them in your home. Mark Air is the company to call, when you need to get a heating and air job done.
a month ago
The office I work at uses Mark-Air and we always have Brandon come out to do filter changes and repairs. He is always professional, polite and works hard! He is like a family member or coworker! Any time my friends ask about a Heating and Air Company I let them know Mark-Air is the company to call.
2 months ago
I wanted to take a minute and share how wonderful Brandon is. When we have a problem in the office, he's always here. He explains all the issues in detail for us to understand. He's got an amazing personality and always has a smile on his face! He's an absolute pleasure!