Laura Rance
a week ago
After my initial call and having a guy name John briefly come out and barely look at our unit. I was told I’d get a call a day later. A week went by no call. I was told to call another company but decided to give them another chance and spoke with the lady at the desk which had the manager call me. He read the notes and it said we wanted a new system which was not the case I wanted a price quote on cleaning and possibly a quote for a new system at a later date. After that the manager gave me the quote and we proceeded. The guys came out and discovered that the inside unit was badly needing replaced. After my second experience with the company and having two outstanding professional men care about my family and let us know the unit was really bad. I will say this is One of the best companies I have ever used. Tim and Richard were very professional, did outstanding work, listened to all of my concerns, and where even good sports when my kids did a sneak attack before they left with pool noodles lol. I highly recommend this company to anyone.
